We asked one of our clients in a TAFE (Technical and Further Education) course what her job was. She said “I mother class”. After a lot of to-ing and fro-ing, it turned out she was saying “I mow the grass.” One small blend, gr, had turned grass into class. Here is the gr lesson exactly as your team would see it. Press Play and watch Annie’s mouth.
Used by thousands of people for more than 20 years, and developed and produced by Trevor and Annie Boulton, who have taught English as a second language around the world.

Six modules: every letter sound, the vowels, beginning and ending blends, numbers and colours, and the top 100 words, plus Mouth Gym drills and tongue twisters.
In medicine, a misheard word can change a life.
Fifteen milligrams or fifty. A symptom described, a diagnosis explained. Being understood the first time is a safety issue, not a courtesy. If a sound is not in your mother tongue, you must learn to hear it before you can voice it.
Priya passed her English tests, but in the surgery patients still asked her to repeat herself, and she began saying every dose twice to be sure. She watched Annie’s mouth, said each sound back, recorded herself and listened. Soon she could hear the difference before she spoke, and patients stopped asking twice.
An illustrative story.
Customers tell us the same thing: seeing the mouth up close, then recording yourself and hearing it played back, is what makes the difference.
From customer feedback over the years.
Wherever people need to be understood the first time:
We know the problem first-hand. We tried teaching Australian pronunciation inside a call centre in the Philippines. It took far more paid time than the centre could spare.
So we built the trainer into the course. Each agent works through it at their own pace, in short sessions, on a desktop or a phone, with no classroom and no timetable.
Desktops at work, laptops, phones, and the family’s at home. When the whole household hears Australian English, everyone’s ear improves.